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IT-ROI’s XOG client (Beta version) for Clarity PPM is now available.

  On June 19th, 2014

XOG Bridge (XB3 beta) provides Clarity PPM users an easy to use XML open gateway web interface that interacts with CA’s Clarity PPM via XOG. This allows end users to paste XML files to a browser text field (similar to Clarity’s web based XOG client), or upload zip files to perform and process batch file processing.


>> Start using XB3 –  XOG plugin for Clarity PPM.

The desktop version of XOG Bridge (XB3) is available for download via the XML open gateway web service interface of the XOG tool. Once you register, you will gain access to the download link.


Error “ODF-0101: No object found” after deleting sub object that has virtual attribute that reference an attribute of the master object

  On August 29th, 2014

Hello PPMers,

Here is a CA Clarity tutorial that you may find useful:

Description:
Error “ODF-0101: No object found” after deleting sub object that has virtual attribute that reference an attribute of the master object

 Steps to Reproduce:

  1. Create a sub-object of the investment object
  2. Add an attribute to the investment object
  3. Go to the sub-object and create a virtual field that references the attribute you just created on the investment object
  4. Place this virtual field on the edit page of your sub-object save and publish the views
  5. Now delete the sub-object you created
  6. Go to Project or ideas, product, or other work page

Expected Result:
The Project or ideas, product, or other work Page displays without error.

Actual Result:
Error ODF-0101: No object found.

Solution:

Workaround:
Restart service. The investments will be available again

STATUS/RESOLUTION:
This issue is documented as CLRT-72844 and is in review with development

Link to the original article.

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Didn’t find what you were looking for?

Ask our panel of CA Clarity experts for additional help:

IT-ROI Clarity PPM experts


Action Due Date attribute overrides the process escalation settings in Clarity PPM version 13.3

  On August 29th, 2014

In a version 13.3 Clarity PPM environment, we setup a process escalation in a process step. The system was configured with a default value for the Due date attribute of the Action object.

When the process instances were running we observed that the escalation happened before it was expected. Then, we realized that the escalation time matched with the Due date default value.

Once we removed the default value in the object configuration, the escalation was completed as per the process configuration.

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Didn’t find what you were looking for?

Ask our panel of CA Clarity experts for additional help:

IT-ROI Clarity PPM experts


Fiscal period in use – Clarity PPM Cost Plans

  On August 29th, 2014

Cost Plans provide great functionality in Clarity PPM and it is common for several users to have access to them.  So it’s easy to end in a fiscal period nightmare if you make a typo when creating the fiscal periods…

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Escalation notification not showing values – CA Clarity PPM v13.3

  On August 29th, 2014

I’ve been working in a custom process for a while in CA Clarity PPM v13.3. I found a strange behavior regarding the notification of the escalation that was set up.

Although the initial action works just fine, the email notification sent once, it is escalated and does not show any value.

It seems that the notification definition being used is the following NEW_ACTION_ITEM_FILE_RECURRING:

 

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Clarity PPM help, tutorials, training, guides, knowledge.

  On August 29th, 2014

Our mission is to make PPM simpler. One way we can achieve that is to help you the best we can with your PPM problems and issues that hurt your productivity during your work day.

Our Clarity PPM knowledge runs deep both in PPM technical and functional roles. Our blog covers Clarity PPM tips & tricks, tutorials, training guides and much more.

You will start to see the below “Ask now” button on all our entries going forward, so please don’t be shy and go ahead a pick our brain to help get you back on track and being productive in your PPM universe.

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Didn’t find what you were looking for?

Ask our panel of CA Clarity experts for additional help:

IT-ROI Clarity PPM experts


Link to a Link Chooser in CA Clarity PPM: Link Resource Finder or Resource Selection

  On August 29th, 2014

As you may already know Clarity PPM portlets can contain links to other sections. On a recent requirement we found out that there is an OOB functionality called: Link to a Link Chooser, which basically allow the user to link either to resource finder or resource selection depending if a Clarity role or resource is sent, which is normally identified with a magnifier icon throughout the application.

Implementing the use of it in a custom Clarity portlet could be complex; here is a Clarity PPM guide or tip to implement its use.

Action 1. Identify the Action to create a new link at the query.

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